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Anthony James Moulen
WARNING: This resume is out of date.
162 Lakeview Ave
Waltham, MA 02451
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(781) 893-6829
email: ajmoulen@alum.mit.edu
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Summary of Qualifications
Responsible and dedicated hard worker, with extensive experience in web development, security, and data privacy. Responsibilities have included auditing software for efficiency, security and data privacy concerns, developing integrated customer interfaces between different third party applications, supervising teams of support personnel, developers and technical writers, managing projects to scope, cost and timelines. Proven track record of adjusting approach based on limitations of cost and time to provide safe, secure and robust solutions which meet as many business requirements as possible. Able to learn new technologies and business processes quickly and integrate them into new solutions effectively.
Related Abilities
- Strong supervisory skills
- Proven team leadership ability
- Ability to lead large projects
- Able to meet aggressive time lines
- Understanding of web security limitations and techniques
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- Strong communication skills
- Ability to work well in a team or independently
- Strong ability to learn new computer applications and languages quickly
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Professional Experience
IBM Corp, Cambridge MA
| IT Security Architect - SWG Global eBusiness Transformation |
June 2001 to Present |
- Represent eBusiness application team to Corporate Security review board
- Assist in the development of firewall rules, and design of application architecture to best meet corporate security requirements
- Maintain an understanding and knowledge of current security issues affecting web based applications
- Identify security issues related to eBusiness applications to developers and management
- Document eBusiness architectures as they relate to security and network design
- Design solutions to identified security issues
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Genuity Inc, Cambridge MA
| Knowledge Management Engineer and Supervisor |
Aug. 1998 to June 2001 |
- Supervised and trained 2 full time technical writers and database administrators
- Managed the KM budget and worked with vendors, consultants and developers to meet both budget numbers and time lines
- Helped Develop and Supervised - Event, Knowledge and Change Management processes
- Developed the web interface into the Vantive CRM and Knowledge Management Systems
- Assisted in the Management of the IT Help Desk
- Developed Support Requirements for new Projects and Services
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| Help Desk Supervisor |
Aug. 1997 to Aug. 1998 |
- Supervised and trained 8 full time support staff and 2 contract positions
- Handled support escalations from 4000 supported employees
- Served as Event Management Coordinator
- Developed reports with Crystal Reports for Service Level Management
- Served as System Administrator for 20 Help Desk systems and MS Exchange 5.0 email system
- Represented the Help Desk on major IT project teams
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| Knowledge Developer and Web Master |
Oct. 1996 to Aug. 1997 |
- Developed applications using Visual Basic for use at the IT Help Desk to facilitate quick problem resolution
- Developed reports used to assess the Help Desk via Crystal Reports
- Assisted in the training of new staff and the supervision of current staff at the IT Help Desk
- Acted as backup Event Management Coordinator
- Served as a technical representative to IT major projects involving Help Desk support
- Acted as a backup on the IT Help Desk phones when short staffed
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| System Administrator |
Nov. 1994 to Oct. 1996 |
- Performed basic UNIX system administration including queue management, job removal, user additions and removal, and password modifications
- Performed operating system upgrades and installations on Systems and Technology Help Desk systems
- Tracked and trouble-shot end user problems as well as dispatched technicians to resolve issues relating to networks, phones, applications software, and hardware problems for a user base of 2000+ corporate employees
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Education
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Massachusetts Institute of Technology, Cambridge, MA
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Sept. 1989 to June 1994
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Bachelor of Science Degree in Mathematics
Humanities Concentration in Secondary Education
Skills
Hardware
Operating System
Software
- MS Office Pro.
- MS Project
- MS Frontpage
- Word-Perfect Office
- LAN Workplace
- Eudora
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- MS Exchange
- Norton AV
- Norton Utilities
- Netscape Communicator
- Internet Explorer
- Emacs
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- X-Windows
- LATEX
- SSH
- Lotus Notes
- Lotus SmartSuite
- UNIX Admin Tools
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- DBase
- SqlPlus
- Oracle
- MySQL
- Apache
- Sendmail
- SSL
- Visio
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Programming Languages
| Last Updated: February 07, 2005 |
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