Anthony James Moulen
WARNING: This resume is outdated.

162 Lakeview Ave
Waltham, MA  02451
(781) 893-6829

Summary of Qualifications

Responsible and dedicated hard worker, with extensive experience in web development. Responsibilities have included: auditing software for efficiency and security issues, developing architectures for secure and effect web systems, developing an integrated customer interface utilizing Vantive tools, Primus knowledge tools and Perl DBI/Oracle integration to make a unified interface. Proven background in leading teams, supervising staff, meeting deadlines and budgets. Able to weigh requirements and limitations against the need to meet aggressive time lines.

Related Abilities
  • Strong supervisory skills
  • Proven team leadership ability
  • Ability to lead large projects
  • Able to meet aggressive time lines
  • Understanding of web security limitations and techniques
  • Ability to build design concepts based on functional requirements
  • Strong communication skills
  • Ability to work well in a team or independently
  • Strong ability to learn new computer applications and languages quickly

Professional Experience

IBM Corp, Cambridge MA

  • Represent eBusiness application team to Corporate Security review board
  • Assist in the development of firewall rules, and design of application architecture to best meet corporate security requirements
  • Maintain an understanding and knowledge of current security issues affecting web based applications
  • Identify security issues related to eBusiness applications to developers and management
  • Document eBusiness architectures as they relate to security and network design
  • Design solutions to identified security issues

Genuity Inc, Cambridge MA

  • Supervised and trained 2 full time technical writers and database administrators
  • Managed the KM budget and worked with vendors, consultants and developers to meet both budget numbers and time lines
  • Helped Develop and Supervised - Event, Knowledge and Change Management processes
  • Developed the web interface into the Vantive CRM and Knowledge Management Systems
  • Assisted in the Management of the IT Help Desk
  • Developed Support Requirements for new Projects and Services
  • Design the architecture for Knowledge Management within the IT organization
  • Supervised and trained 8 full time support staff and 2 contract positions
  • Handled support escalations from 4000 supported employees
  • Served as Event Management Coordinator
  • Developed reports with Crystal Reports for Service Level Management
  • Served as System Administrator for 20 Help Desk systems and MS Exchange 5.0 email system
  • Represented the Help Desk on major IT project teams
  • Developed applications using Visual Basic for use at the IT Help Desk to facilitate quick problem resolution
  • Developed reports used to assess the Help Desk via Crystal Reports
  • Assisted in the training of new staff and the supervision of current staff at the IT Help Desk
  • Acted as backup Event Management Coordinator
  • Served as a technical representative to IT major projects involving Help Desk support
  • Acted as a backup on the IT Help Desk phones when short staffed
  • Performed basic UNIX system administration including queue management, job removal, user additions and removal, and password modifications
  • Performed operating system upgrades and installations on Systems and Technology Help Desk systems
  • Tracked and trouble-shot end user problems as well as dispatched technicians to resolve issues relating to networks, phones, applications software, and hardware problems for a user base of 2000+ corporate employees


Bachelor of Science Degree in Mathematics
Humanities Concentration in Secondary Education


  • RS6000
  • DEC
  • Macintosh
  • Alpha
  • IBM PCs
  • IBM Laptops
  • NeXT
Operating System
  • Solaris
  • Sun-OS
  • Linux
  • Free-BSD
  • AIX
  • VMS
  • Ultrix
  • Mac-OS
  • DOS
  • Windows
  • Windows NT/2000/XP
  • MS Office Pro.
  • MS Project
  • MS Frontpage
  • Word-Perfect Office
  • LAN Workplace
  • Eudora
  • MS Exchange
  • Norton AV
  • Norton Utilities
  • Netscape Communicator
  • Internet Explorer
  • Emacs
  • X-Windows
  • SSH
  • Lotus Notes
  • Lotus SmartSuite
  • UNIX Admin Tools
  • DBase
  • SqlPlus
  • Oracle
  • MySQL
  • Apache
  • Sendmail
  • SSL
  • Visio
Programming Languages
  • HTML
  • PHP
  • Javascript
  • Java
  • C/C++
  • Perl
  • SQL
  • ASP
  • JSP
  • Visual Basic
  • VBScript

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